Last Updated: [Insert Date]

Welcome to Sperry Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website ca-shoesperry.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental/guardian supervision. We primarily serve customers in North America and Europe, excluding certain Asian countries and remote regions.

1.2 Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. The “Sperry” brand and associated trademarks are used with permission.

User Responsibility: You may not reproduce, distribute, or create derivative works from our content without express written permission.

2. Product Information

2.1 Product Range

We specialize in authentic Sperry footwear including:

  • Boots (Men’s, Women’s, Kids’)
  • Casual shoes
  • Running/Walking shoes
  • Sandals/Slippers
  • Oversized styles

2.2 Product Descriptions

We strive for accurate product descriptions and images. However, slight variations may occur due to monitor settings. If you receive a product that substantially differs from its description, please contact us immediately.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We reserve the right to refuse orders at our discretion.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You must provide accurate payment information and have sufficient funds for purchases. You authorize us to charge the full amount to your selected payment method.

3.3 Pricing and Taxes

All prices are in USD/CAD (as displayed) and exclude applicable taxes/duties. International customers are responsible for any customs fees.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipping)

User Responsibility: Provide a complete, accurate shipping address. We’re not responsible for delays due to incorrect addresses or customs processing.

5. Returns and Exchanges

5.1 Return Policy

You may return eligible items within 15 days of delivery if:

  • Item is unused with original tags/packaging
  • No signs of wear/damage
  • Return is initiated within 15 days

5.2 Non-Returnable Items

The following cannot be returned:

  • Sandals/Slippers (unless defective)
  • Final sale/clearance items

5.3 Return Process

  1. Email [email protected] within 15 days with “Return/Exchange Request – Order #[Number]”
  2. Include product details and reason for return
  3. Wait for return authorization (2 business days)
  4. Ship to: Sperry Sales Store Returns, 134 rue Levy, Montreal, CA H3C 5K4

User Responsibility: Return shipping costs are your responsibility unless the return is due to our error. Use trackable shipping and mark international returns as “RETURNED GOODS”.

5.4 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable.

6. Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or unauthorized modifications
  • Events beyond our reasonable control (e.g., natural disasters)

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

8. Governing Law

These terms are governed by the laws of Quebec, Canada. Any disputes shall be resolved in Montreal courts.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about these terms, contact:

Sperry Sales Store
134 rue Levy, Montreal, CA H3C 5K4
Email: [email protected]
Response time: Within 2 business days